Abstract:
نهدف ﻣﻦ ﺧﻼﻝ ﻫﺬﻩ ﺍﻟﻮﺭﻗﺔ ﺍﻟﺒﺤﺜﻴﺔ ﺇلى ﺇﺑﺮﺍﺯﻣﻔﻬﻮﻡﺍﻹﺩﺍﺭﺓﺍﻹﻟﻜﺘﺮﻭﻧﻴﺔ ﻭﺗﻘﺪيم ﺍلمفاﻫﻴﻢﺍﻷﺳﺎﺳﻴﺔﺍلمﺮﺗﺒﻄﺔ ﺑﺎلمﻮﺿﻮﻉ،.ﻭﺇﺯﺍﻟﺔ
ﺍﻟﻠﺒﺲ ﻭﺍﻟﻐﻤﻮﺽ ﺣﻮﻝ ﻫﺬﺍ ﺍلمﻔﻬﻮﻡ ﺍﻟﺬﻱ ﻳﺘﺪﺍﺧﻞ ﻣﻊ ﻣﻔﺎﻫﻴﻢ ﺃﺧﺮﻯ ﻣﺸﺎﺔ،ﻭﻋﻠﻴﻪﺟﺎﺀﻫﺬﺍﺍلمﺒﺤﺚﻛﻤﺤﺎﻭﻟﺔﺗﺼﺐفيﻫﺬﺍ
ﺍﻹﻃﺎﺭ.
ﻭﺗﻮﺻﻠﺖ ﺍﻟﺪﺭﺍﺳﺔ ﺇلىمجﻤﻮﻋﺔ ﻣﻦ ﺍﻟﻨﺘﺎﺋﺞ ﻟﻌﻞ ﺃﺑﺮﺯﻫﺎﺑﺄﻥﺍﻹﺩﺍﺭﺓﺍﻹﻟﻜﺘﺮﻭﻧﻴﺔﻛﻤﻔﻬﻮﻡﺣﺪﻳﺚﻫﻲﻧﺘﺎﺝﺗﻄﻮﺭﻧﻮﻋﻲﺃﻓﺮﺯﺗﻪ
ﺗﻘﻨﻴﺎﺕ ﺍﻻﺗﺼﺎﻝﺍلحﺪﻳﺜﺔفيﻇﻞﺛﻮﺭﺓﺍلمﻌﻠﻮﻣﺎﺕﻭﺍﺯﺩﻳﺎﺩﺍلحﺎﺟﺔﺇلىﺗﻮﻇﻴﻒﺍﻟﺘﻜﻨﻮﻟﻮﺟﻴﺎﺍلحﺪﻳﺜﺔفيﺇﺩﺍﺭﺓﻋﻼﻗﺎﺕ ﺍلمﻮﺍﻃﻦ
ﻭﺍلمﺆﺳﺴﺎﺕ،ﻭلهﺎﻣﺒﺎﺩﺉﻭﺧﺼﺎﺋﺺﻭﺃﻫﺪﺍﻑﺗﺘﺠﻪﻛﻠﻬﺎنحﻮ ﺍﻟﻮﺻﻮﻝﺇلىﺗﻘﺪﻳﻢﺃﻓﻀﻞﺧﺪﻣﺔﻟﻠﻤﻮﺍﻃﻦ ﺑﺄﻗﻞﺗﻜﻠﻔﺔممﻜﻨﺔﻭفي
أسرع وقت ممكنThrough this research paper, we aim to highlight theconcept of electronic management and present
the basic concepts related to the subject electronic management, and to present the basic concepts
related to the subject, and to remove confusion and ambiguity about this concept that overlaps with
other similar concepts. Therefore, this research came as an attempt to pour into this framework.
The study reached a set of results, perhaps the most prominent of which is that electronic management
as a modern concept is the product of a qualitative development produced by modern communication
technologies in light of the information revolution and the increasing need to employ modern
technology in managing citizen and institutional relations, and it has principles, characteristics and
goals that all go towards reaching the provision of the best service to the citizen. At the lowest possible
cost and as quickly as possible
